WHO SHOULD TRADERS CONTACT FOR TECHNICAL & TRADING SUPPORT?

December 19, 2019 | 8:14 am |
December 19, 2019 | 8:14 am

We attend to all of your needs with our best customer service. We believe that every trader is entitled to full support and assistance, whether it is technology inquiries, small or important concerns or trading related queries. Please contact our support line. For accelerate the treatment process, please make sure to include relevant information as possible, such as: full description of the case,  Your name, Program and program level, Account Number, Ticket Numbers, Screenshots and Terminal log files.

Send the information on Email: help.desk@the5ers.com.

For urgent matters, please include the phrase [URGENT] in the email subject line.

At office hours, you may contact us via On-Site-Chat service, and Telephone.

 

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