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Futures FAQs

What Is the Cancellation and Refund Policy?

last update: July 15, 2026

Evaluation Programs: Refund available only if no trades have been placed within 14 days of purchase.
Black Arrow Pro: Non-refundable, regardless of trading activity.
Refund Processing: Refunds are processed via your original payment method within 5 to 7 business days.

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